Introduction
Summit Performance Lab LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our training programs
- Complete our readiness assessment quiz
- Contact us through our contact form
- Subscribe to our newsletter or communications
- Participate in workshops or training sessions
This information may include:
- Name and contact information (email address, phone number)
- Professional information (occupation, department, agency)
- Fitness and health information (for program customization)
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our training programs and services
- Process your registrations and payments
- Send you program updates, newsletters, and marketing communications
- Respond to your inquiries and provide customer support
- Improve our website and services
- Analyze usage patterns and optimize user experience
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and delivering services (e.g., TrainHeroic for program delivery, payment processors)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Request a copy of your data
- Object to processing of your personal information
To exercise these rights, please contact us at info@summitperformancelab.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@summitperformancelab.com
- Phone: (555) 123-4567